The couriers deliver parcels 'contact-free delivery' right to everyone's doorsteps.

Anybody due to receive a parcel can visit the tracking section and choose 'divert' to select a safe place when you receive your tracking details.

If a safe place hasn't been chosen but there is somewhere safe to deliver the parcel, then couriers will leave it there, even when there is someone in the property. A photo will be taken and this will be included in the delivery notification email.

If there is no safe place available, please be assured that we will always attempt delivery 3 times.

Stay safe and look out for those around you,

Alison