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The couriers deliver parcels 'contact-free delivery' right to everyone's doorsteps.
Anybody due to receive a parcel can visit the tracking section and choose 'divert' to select a safe place when you receive your tracking details.
If a safe place hasn't been chosen but there is somewhere safe to deliver the parcel, then couriers will leave it there, even when there is someone in the property. A photo will be taken and this will be included in the delivery notification email.
If there is no safe place available, please be assured that we will always attempt delivery 3 times.
Stay safe and look out for those around you,